Support

Shipping Policy

Last updated: 11 June 2026

Shipping Destinations

We ship products sourced from Indian vendors to Singapore and Malaysia. We do not currently ship to other countries.

Delivery Timeframes

Standard delivery: 7–10 business days from the date your order is dispatched from the vendor. Delivery times are estimates and may vary due to customs clearance, public holidays, or courier delays. You will receive a tracking link once your order ships.

Shipping Charges

Shipping charges (if applicable) are calculated and displayed at checkout before payment. Some orders may be eligible for complimentary shipping based on promotional campaigns.

Customs & Import Duties

Customs duties and import taxes are the responsibility of the buyer. ShipIndia declares accurate product values on all shipments. Most personal-use shipments below Singapore's and Malaysia's applicable de-minimis thresholds clear without additional duty.

Insurance

All shipments are covered by 8% declared-value insurance against loss or damage in transit. If your order is lost or arrives damaged, contact us at hello@shipindia.co within 7 days of the expected delivery date.

Order Tracking

A tracking number is emailed to you once your order is dispatched. You can also track your order under My Orders in your ShipIndia account dashboard.

Consolidation Service

If you order from multiple vendors in one session, ShipIndia consolidates shipments where possible to reduce shipping costs and packaging waste.

Contact

For shipping enquiries, email hello@shipindia.co or WhatsApp +65 9445 4869.